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The Come Up: Transitioning from Help Desk to Network Engineer

In this episode, we tackle a listener question from someone who just made a huge career leap from help desk to network engineer after earning their CCNA certification. Transitioning into a new role is challenging, but it’s also an opportunity for incredible growth!

I share:
✅ Personal experiences from my journey from desktop support to networking.
✅ Practical tips for building confidence with physical equipment, learning on the job, and leaning on your team.
✅ Why asking questions and taking detailed notes can set you up for success.
✅ How studying for certifications (like the CCNP) can directly enhance your work.

🛠️ Key Takeaways:

Build strong relationships with your team and don’t hesitate to ask for help.
Use CCNA and CCNP topics to guide your day-to-day learning.
Get comfortable with being uncomfortable—it’s part of the growth process!

🎙️ Quick Shoutout:

Get ready for my upcoming newsletter, The Log Files, packed with actionable advice, resources, and insights to kickstart or grow your IT career.
Subscribe now: https://thelogfiles.beehiiv.com/subscribe

💡 Have a question or a topic suggestion? Drop it in the comments or email me at Debtfreeinit@gmail.com!

🌐 Connect with me:
📸 Instagram | 🎥 TikTok | 👍 Facebook: @DebtFreeInIT
🔗 Website: http://debtfreeinitwithmike.com

🎧 Don’t forget to like, comment, and subscribe for more episodes every week! See you next time!

Support the Channel: cash.app/$DebtFreeinIT

*This video is NOT sponsored. Some product links are affiliate links which means if you buy something we'll receive a small commission

Notes & Resources:

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CCNP ENCC 300-440 Exam Topics: https://learningnetwork.cisco.com/s/encc-exam-topics

Cisco Certification Roadmaps : https://learningnetwork.cisco.com/s/cisco-certification-roadmaps

CCNA Exam Topics: https://learningnetwork.cisco.com/s/ccna-v1-1-exam-topics

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Get Certified (Links to Certification Study Guides)
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